Shipping Policy

At Oplux, each order is carefully prepared for shipment. Please review the following shipping information before placing your order.

Processing & Delivery

Orders may take up to 5-7 business days to be delivered.

The 57-business-day timeframe begins once your order has been successfully placed and payment has been confirmed.

Please note that business days exclude weekends and public holidays.

Tracking

Once your order has been shipped, tracking information may be provided to you by email or through the contact details provided at checkout.

Tracking updates may take some time to appear after your order has been dispatched.

Delays

Delivery times may occasionally be affected by circumstances outside of Oplux's control, including:

• Customs processing

• Carrier delays

• Weather conditions

• Public holidays

• International shipping restrictions

• Incorrect or incomplete delivery information

Such delays do not automatically qualify an order for a refund or cancellation.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Oplux is not responsible for orders delayed or delivered incorrectly due to an incorrect or incomplete address provided by the customer.

Lost or Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery and provide photographs of the damaged package and item.

For orders that appear to be lost in transit, please contact us so that we can review the shipment and tracking information.

Important Notice

By placing an order with Oplux, you acknowledge and agree that delivery may take up to 5-7 business days and that shipping times can vary depending on the destination and circumstances affecting the carrier.

Thank you for choosing Oplux.